Lost card? Low balance? No problem. Use these built-in tools to protect, revive, and top-up your Target Gift Card in minutes.
1. Freeze a Lost or Stolen Card
Web Portal (desktop or mobile browser)
- Sign in at MyBalanceNow.
- Click My Card ▸ Freeze Card.
- Confirm → the card is blocked instantly.
Target App
- Open Wallet ▸ My Cards.
- Select the Gift Card → tap Freeze.
- Card shows a lock icon; balance can’t be spent.
Good to know: Frozen cards still appear in your balance history and can be unfrozen by you anytime.
2. Get a Free Replacement
When you should replace
- Card is frozen & you can’t find it
- Plastic expired (5-year “Valid Thru” date)
- Magnetic stripe damaged
How to request
- Call GiftCard team 1-800-544-2943.
- Provide original card number or purchase receipt.
- Choose: pick-up in store (5 min) or mail (3–7 days).
Your balance auto-moves to the new card—no fees.
3. Reload Your Card Instantly
Inside the Target App (fastest)
- Wallet ▸ My Cards ▸ Reload
- Enter $5 – $500 → choose Apple Pay, Google Pay, debit, or RedCard. RedCard reloads earn 5 % off.
- Tap Submit → new balance appears within 10 seconds.
Guest Services Reload
- Bring card to any Target Guest Services desk.
- Tell the team-member your reload amount.
- Pay with cash, credit, debit, or RedCard (5 % discount applies).
Reload Options at a Glance
Target App | Guest Services | Checkout Lane | |
---|---|---|---|
Min / Max | $5 / $500 | $5 / $500 | $5 / $100 |
Eligible payment | Debit, RedCard, Apple, Google | Cash, card | Cash, card |
5 % RedCard discount | Yes | Yes | No |
Processing time | <10 s | <1 min | <1 min |
Toolkit FAQ
Does freezing stop automatic holds at gas pumps?
Yes. A frozen card rejects all authorisations—including pre-auth gas holds.
Can I reload while the card is frozen?
No. Unfreeze first, reload, then refreeze if needed.
Do reload amounts count toward Circle offers?
Yes — reloads count as “GiftCard” spend and stack with most Target Circle promos.
Questions? Call the GiftCard line 24 × 7 at 1-800-698-4952 or chat in the Target app • 8 a.m.–10 p.m. CT.
Independent fan-run guide. Not affiliated with Target Corp. or the official MyBalanceNow service. All trademarks belong to their respective owners. Last reviewed 16 June 2025.