Accessibility & Language Guide for MyBalanceNow

Whether you rely on a screen reader, need higher contrast, or prefer Spanish voice prompts, this page shows every inclusive feature built into MyBalanceNow and its phone lines.

1. Screen-Reader Tips (NVDA, JAWS, VoiceOver)

  1. Go to the login page and press H to jump to the “Balance Check” heading.
  2. Use F to cycle through the three form fields (card #, expiry, CVV).
  3. After entering CVV, press Insert + F7 (NVDA/JAWS) or ⌘ + ⌥ + U (VoiceOver) and choose the Sign In button.
  4. Result page automatically announces balance; use headings (H) to navigate to “Transactions.”

Landmarks: banner, main, complementary, and footer are all ARIA-labeled for quick jump.

2. Keyboard-Only Navigation

  • Tab — moves forward through fields/buttons
  • Shift + Tab — moves backward
  • Enter — activates focused button (e.g., Sign In)
  • Esc — closes any pop-up error dialog

3. High-Contrast & Font-Size Options

Browser Zoom

Press Ctrl/⌘ + + or Ctrl/⌘ + - to scale text; the portal layout is responsive up to 200 % zoom.

Windows High-Contrast

Alt + Shift + PrtScn toggles OS-level high-contrast. Portal buttons use system colors automatically.

Dark Mode

MyBalanceNow follows your OS/browser prefers-color-scheme; enable dark mode in iOS/Android or Windows 11 for lower glare.

4. Phone Line, Spanish IVR, & TTY Relay

ServiceNumber / PathNotes
24×7 Balance IVR (English)1-800-698-4952Speak or enter 16-digit card number.
Spanish IVRPress 2 after greetingPrompts repeated in Spanish.
GiftCard Replacement Line1-800-544-2943Lost, stolen, or damaged card assistance.
TTY / TDD UsersDial 711, then request 1-800-698-4952Federal relay service, free in U.S.

Accessibility FAQ

Does the portal time-out if I take longer to type?

After 4 minutes of inactivity the session times out for security. Screen-reader users can re-enter the form—fields stay announced in order.

Can I get statements in Braille or large print?

Yes—call the GiftCard team (1-800-544-2943) and ask for Braille or 18-point large-print balance mailer.

Is the mobile app accessible?

The Target app supports TalkBack and VoiceOver. Gift Card balance auto-speaks when you open Wallet.

Independent fan-run guide. Not affiliated with Target Corporation or the official MyBalanceNow service. All trademarks are property of their respective owners. Last reviewed 16 June 2025.