Whether you rely on a screen reader, need higher contrast, or prefer Spanish voice prompts, this page shows every inclusive feature built into MyBalanceNow and its phone lines.
1. Screen-Reader Tips (NVDA, JAWS, VoiceOver)
- Go to the login page and press H to jump to the “Balance Check” heading.
- Use F to cycle through the three form fields (card #, expiry, CVV).
- After entering CVV, press Insert + F7 (NVDA/JAWS) or ⌘ + ⌥ + U (VoiceOver) and choose the Sign In button.
- Result page automatically announces balance; use headings (H) to navigate to “Transactions.”
Landmarks: banner, main, complementary, and footer are all ARIA-labeled for quick jump.
2. Keyboard-Only Navigation
- Tab — moves forward through fields/buttons
- Shift + Tab — moves backward
- Enter — activates focused button (e.g., Sign In)
- Esc — closes any pop-up error dialog
3. High-Contrast & Font-Size Options
Browser Zoom
Press Ctrl/⌘ + + or Ctrl/⌘ + - to scale text; the portal layout is responsive up to 200 % zoom.
Windows High-Contrast
Alt + Shift + PrtScn toggles OS-level high-contrast. Portal buttons use system colors automatically.
Dark Mode
MyBalanceNow follows your OS/browser prefers-color-scheme; enable dark mode in iOS/Android or Windows 11 for lower glare.
4. Phone Line, Spanish IVR, & TTY Relay
Service | Number / Path | Notes |
---|---|---|
24×7 Balance IVR (English) | 1-800-698-4952 | Speak or enter 16-digit card number. |
Spanish IVR | Press 2 after greeting | Prompts repeated in Spanish. |
GiftCard Replacement Line | 1-800-544-2943 | Lost, stolen, or damaged card assistance. |
TTY / TDD Users | Dial 711, then request 1-800-698-4952 | Federal relay service, free in U.S. |
Accessibility FAQ
Does the portal time-out if I take longer to type?
After 4 minutes of inactivity the session times out for security. Screen-reader users can re-enter the form—fields stay announced in order.
Can I get statements in Braille or large print?
Yes—call the GiftCard team (1-800-544-2943) and ask for Braille or 18-point large-print balance mailer.
Is the mobile app accessible?
The Target app supports TalkBack and VoiceOver. Gift Card balance auto-speaks when you open Wallet.
Independent fan-run guide. Not affiliated with Target Corporation or the official MyBalanceNow service. All trademarks are property of their respective owners. Last reviewed 16 June 2025.